Case Study: Hydrite Chemical Co. achieves faster order fulfillment and 70% reduction in AP data entry with IntelliChief

Manufacturer with Multiple ERP Integrations, Creates Complete Multi-Departmental ECM Success

Hydrite Chemical Co., a large U.S. chemical manufacturer with 6,000 products and multiple ERP systems, was “drowning in paper” across Customer Service, Invoicing and Accounts Payable, which slowed order fulfillment and obscured information. After evaluating options, Hydrite selected IntelliChief’s enterprise content management/document automation solution to integrate with its three primary ERPs and streamline multi-department workflows.

IntelliChief implemented automated capture, ERP verification and configurable workflows for Customer Service, Invoicing and AP, enabling instant document access, round-robin order assignment and electronic routing. The automation cut manual data entry by 70%, sped invoice processing for a team handling over 9,000 invoices per month, helped process 5,000+ AP transactions monthly more efficiently, improved cash flow by avoiding late fees and capturing vendor discounts, and reduced physical storage costs—all delivered through IntelliChief’s solution.

Hydrite Chemical Co.

Lianne Peters

Business Systems Specialist on-point for Strategy and Implementation of Hydrite’s Document Management Project