Case Study: Innovative Product Design Company achieves paperless, automated Purchase-to-Pay processing with IntelliChief

Innovative Product Design Company - Customer Case Study

Innovative Product Design Company, a global leader in product design for Agriculture, Transportation, Material Handling, OEM, Military and Government sectors, faced rapidly growing manual, paper-based Purchase-to-Pay processes that hampered growth. To create a paperless business model and free buyers to focus on supplier relationships, the company selected IntelliChief (IntelliChief ECM with Capture Enterprise) to automate their purchase and accounts‑payable workflows.

IntelliChief was deployed to capture and archive POs, acknowledgments, receiving documents and invoices, using Capture Enterprise’s AI to extract data and enable straight‑through processing and ERP integration for payment scheduling. The solution eliminated 15 filing cabinets and offsite archives, freed two full‑time employees for other roles, automated handling of ~100 daily invoices, improved dispute resolution and enabled early‑pay discounts — and led the company to expand IntelliChief across Order‑to‑Cash functions for Sales, Customer Service, Invoicing and Collections.