Case Study: Dakota Supply Group achieves streamlined, secure HR document management and business continuity with IntelliChief

Human Resources Department Document Management Automation

Dakota Supply Group, an employee-owned distributor serving electrical, plumbing, HVAC and related industries, faced a high-documentation HR burden across 33 locations in five states. Their Human Resources team struggled with slow, manual file access, paper‑based risk to irreplaceable records, and the need for better compliance and continuity. Having seen IntelliChief used successfully in Accounts Payable, DSG turned to IntelliChief’s enterprise content management/document management automation to address these issues.

IntelliChief implemented an HR ECM solution that captures paper and digital records, creates standardized, permission‑based electronic employee files, and provides full keyword search, secure archiving and HRIS/ERP integration (Kerridge Commercial Systems SD). The IntelliChief system streamlined HR workflows, enabled faster access and company‑wide communication, reduced the risk of paper loss for business continuity, and now supports DSG’s compliance and records management across all 33 locations.

Dakota Supply Group

Rachel Bohn

Training and Development Lead