Case Study: Jewelry Retail Empire stops fraud and streamlines ID verification with Intellicheck

Jewelry Retail Empire reduces fraud losses by millions with Intellicheck

Jewelry Retail Empire, a top-five U.S. jeweler, faced significant challenges with its manual ID verification process. The cumbersome method, which involved ultraviolet lights and manual checks, was offending loyal customers and failing to detect sophisticated fraud, leading to lost sales and revenue. The company turned to Intellicheck for a solution to seamlessly integrate identity validation into its point-of-sale system.

Intellicheck provided an automated identity verification solution that was easily integrated into the jeweler's existing technical environment. The implementation resulted in a faster buying process, a significant reduction in fraudulent transactions, and the elimination of awkward customer interactions. Intellicheck's reporting also provided valuable analytics, speeding up adoption and offering the jeweler much better protection against fraudsters, which helped to retain its reputation for exceptional customer service.