Case Study: a global automotive player improves vehicle retail and servicing with Intellias

All-in-One Retail Service Platform: Case Study

The customer, a global automotive player, faced challenges with its slow, bug-ridden car service platform that integrated with over 200 Canadian repair centers. The system lacked useful functionalities and required optimization for cost reduction and database expansion. Intellias was engaged to improve this retail and servicing system.

Intellias developed an all-in-one platform that streamlined online service booking for customers and provided management dashboards for dealers. The solution included a mobile app for technicians and added numerous new features. As a result, Intellias decreased the application load time from 2 minutes to under 1 second, optimized database speed by up to 80%, and helped achieve an increase in the average invoice amount of up to 50%.