Case Study: AON New Zealand cuts quoting and inspection turnaround from weeks to days and boosts broker productivity with Intelledox

Intelledox Infiniti A True Partnership Delivering Quantifiable Benefits AON Fuji Xerox

Aon, a leading New Zealand provider of insurance broking, risk management and HR consulting, faced slow, paper‑heavy processes for its rural broking and fire‑inspection services. Turnaround for rural proposals could take a week or more and fire‑inspection reporting up to four weeks. Aon engaged Intelledox (with Fuji Xerox) and implemented the Intelledox Infiniti platform to deliver a mobile, form‑based solution.

Intelledox and Fuji Xerox delivered tablet‑based smart forms — the Rural Application and a mobile fire‑inspection solution — that enable on‑the‑spot quoting, photo attachments and automated back‑end processing. The Intelledox Infiniti platform halved manual steps, boosted broker productivity by at least 15%, reduced rural quoting from a week to days and cut fire‑inspection report generation from four weeks to two days, improving data quality and speeding sales and compliance workflows.

Aon

Jonathan Cook

Information Technology Manager