Case Study: a global workforce solutions company boosts revenue and efficiency with Intellectyx's AI-powered digital transformation solution

AI powered digital transformation solution for world’s largest recruitment agency

Intellectyx worked with a global workforce solutions company, the world’s largest recruitment agency, that needed to modernize a highly manual and disconnected staffing process. The customer struggled with candidate sourcing, registration, profiling, tracking, timesheets, client order management, billing, and mobile access, while also trying and failing to achieve end-to-end automation with existing ERP and CRM systems.

Intellectyx designed and implemented an AI-powered digital contingency platform with multi-channel workflows, geolocation-based personalization, digital timesheets, real-time availability tracking, and intelligent recruitment recommendations. The solution improved transparency and candidate experience across devices, helped grow revenue by 40%, reduced cost of sales, increased margin from 10% to 20% within 12 months, and cut back-office touchpoints while enabling more automated client request handling through fulfillment and billing.