Case Study: SunTrust streamlines legacy content systems and cuts costs with Intellective Unity

SunTrust - Customer Case Study

SunTrust Bank, one of the nation’s leading financial services holding companies, faced a sprawling mix of departmental content and process systems along with multiple cumbersome document capture tools. To address the inefficiencies, higher maintenance costs, downtime, and inconsistent customer experiences, SunTrust turned to Intellective and its Unity platform.

Intellective implemented Intellective Unity to consolidate SunTrust onto a single content platform, streamline capture, integrate legacy systems, and provide a unified, role-based 360-degree view of client data and documents. The result was significant cost savings, elimination of about a dozen aging legacy systems, improved customer experience, and a 40% reduction in ECM solution deployment time and costs.

SunTrust