Case Study: Option One Mortgage Corporation Achieves Rapid Mortgage Automation with Intellective

Rapid Automation of Mortgage Origination & Servicing

Option One Mortgage Corporation (OOMC), one of the largest mortgage lenders in the United States, needed to modernize and streamline its mortgage origination and servicing operations to improve speed, accuracy, and customer service. Facing complex loan processing, multiple systems, and hardcopy documents that slowed staff responses and created risk of errors, OOMC turned to Intellective and its Unity platform with IBM/FileNet content and process management technologies.

Intellective designed and deployed a highly automated lending solution that integrated funding and servicing systems, enabled instant search across client records, provided secure contextual views, and supported loan document stacking and third-party servicing. The project was delivered on an aggressive timeline and under budget, helping OOMC achieve its “best in class” service goals, support record growth, and meet or exceed all targeted objectives.

Option One Mortgage Corporation (OOMC)

Lori Peck

Director of IT Services