Case Study: Mérieux NutriSciences achieves $400K annual labor savings and 50% faster onsite audits with Intellect

Merieux NutriSciences Automates Complex Processes with Intellect

Mérieux NutriSciences is a global food- and beverage-testing company with about 7,000 employees, roughly 100 accredited laboratories across 22 countries, and 50 years of industry experience. The company was hampered by a paper-based document and training system—manual updates consumed an estimated 5,600 hours/year in North America, made audits slow and error-prone, caused inconsistent customer methods across labs, and complicated monthly reporting and training tracking.

Mérieux implemented Intellect’s off‑the‑shelf and custom solutions to automate training workflows, centralize document control, integrate with CRM for customer complaints, and translate the platform into 12 languages. The change eliminated manual SOP printing, improved training and accessibility, cut SOP delivery and new-method training labor by 62%, reduced onsite audit time by 50%, and yielded about $400,000 in annual labor savings; the platform now tracks over 400 complaints and nonconformance records monthly across all labs.

Mérieux NutriSciences

Tracy Kish

HR Strategist