Case Study: Circle K achieves HR efficiencies and rapid ROI with Intellect BPM

Circle K Stores Finds New HR Efficiencies and ROI through Business Process Management

Circle K Stores, a leading convenience-store operator with thousands of locations and over 25,000 employees, faced high turnover and outdated, rigid HR systems that hindered applicant tracking, onboarding and lifecycle management (nearly 200,000 applications annually). The HR team needed a configurable, easy-to-use platform that supported drag-and-drop forms and workflows, rapid development, integration with existing HRIS across six divisions, and stronger compliance, security and visibility.

By deploying Intellect’s BPM platform integrated with Oracle HCM (PeopleSoft), Circle K automated workflows, enabled e-signatures and role-based access, and gained real-time tracking and alerts. The solution processes roughly 16,000 applicant transactions per month, supports about 1,700 hires monthly and 4,400 other HR actions, delivered compliance and security improvements, produced labor and paper savings plus higher WOTC tax credits, and achieved ROI in under a year.

Circle K

Kathy Pinnell

Director of Enterprise Systems