Case Study: HelloFresh achieves SQF certification and streamlined supplier quality management with Intelex

Using Technology to Take a Bite Out of a Multitrillion Dollar Industry

HelloFresh, a leading global meal-kit provider delivering millions of meals with a large, perishable supplier network, needed to scale beyond its startup roots while ensuring consistent food safety, supplier oversight and standardized operating procedures during rapid growth and its SQF certification effort. The company faced challenges around fragmented supplier management, audit readiness and embedding quality processes across procurement, production and supply teams.

HelloFresh deployed Intelex’s EHSQ platform—including document control, inspection management, supplier relationship and corrective-action modules—to centralize SOPs, automate inspections and give suppliers direct access for documentation and SCARs. The solution supported full SQF certification, improved audit readiness and task management, reduced supplier management costs from $1,000 to $300 per supplier, strengthened corrective-action follow-up and helped sustain supply-chain resilience through significant pandemic-era growth.

HelloFresh

Dominik Richter

Co-founder and CEO