Case Study: Pearson Education achieves safer, faster incident reporting with Intelex

How Pearson Education Created a Safer Workplace Through Digital Transformation

Pearson Education, a British-owned education publishing and assessment company, was struggling with a mostly pen-and-paper approach to incident reporting and safety management across its global facilities. The manual process was slow and inefficient, and employees were often hesitant to report issues, making it difficult to improve visibility and drive safer workplace practices.

Intelex helped Pearson Education digitize safety incident reporting and non-conformance management using its applications for Incident Management, Nonconformance Reporting, Document Control, and Reporting. The result was faster and easier reporting, improved global reporting efficiency, stronger employee engagement in safety and compliance, and better visibility into trends; employees could now complete reports in a very short time, while Pearson also gained a more transparent system that supported cultural change and a safer workplace.

Pearson Education

Jeremy Milam

Senior Health and Safety Systems Administrator