Case Study: East River Medical Imaging achieves streamlined workflows and faster patient access with Intelerad's InteleShare

East River Medical Imaging - Customer Case Study

East River Medical Imaging, a multi-site radiology practice in New York City, needed an off‑premise backup for its primary PACS and a modern image‑sharing solution to power patient and physician portals. Prior to adopting Intelerad’s InteleShare, the practice relied on labor‑intensive, costly CD distribution that delayed results and slowed referrals. In 2021 they selected Intelerad’s InteleShare to address data protection and digital sharing needs.

Intelerad implemented InteleShare as a cloud‑based Vendor Neutral Archive and sharing platform, enabling off‑site backups and online study access. When East River experienced an on‑premise PACS failure, InteleShare allowed swift restoration with no data loss or business interruption; ongoing use has produced a substantial reduction in CD use, faster study access (online within minutes), lower costs, improved patient portal convenience, and overall workflow efficiency. Intelerad’s solution thus delivered measurable continuity, time savings, and cost reductions.

East River Medical Imaging

Timothy Deyer

Chief Medical Information Officer