Case Study: Southwest Construction Services achieves instant service activation and reliable phone service with IntelePeer’s Atmosphere Cloud Communications and Webex Teams

Southwest Construction Services switches to Webex Teams powered by IntelePeer for instant service activation and a better customer experience

Southwest Construction Services, a Texas-based leader in sawing, concrete and waterproofing services operating in more than 20 states, needed a more reliable phone system to uphold its commitment to on-time, quality service. Recurring audio problems and a two-day outage with their previous carrier made rapid replacement essential.

Working with partner GDT, the company moved to Webex Teams powered by IntelePeer’s Atmosphere Cloud Communications, which offered instant provisioning, fast deployment, and attentive support. Service was fully activated within a week with no business disruption, delivering reliable calling today and scalable, on-demand capacity for future growth.

Southwest Construction Services

Jamie Richards

System Administrator