Case Study: First Nations Home Finance achieves 50% telecom cost savings and enhanced reliability with IntelePeer CoreCloud SIP Trunking

Full-Service Mortgage Banking Firm Enhances Reliability and Security While Saving Money with IntelePeer

First Nations Home Finance Corporation, a San Diego–based full-service mortgage banker with nine branches and 100+ staff across multiple states, needed a secure, reliable and flexible communications solution to support its distributed loan-processing team. After deploying an enterprise cloud network, the company found its initial SIP trunk provider delivered poor reliability and voice quality, so IT Director Steven Schwartz sought a replacement that offered redundancy, non‑MPLS operation, high-quality voice/fax and cost-effectiveness.

FNHF selected IntelePeer CoreCloud™ SIP Trunking with redundant trunks, rapid number porting and dual VPN bonding plus proactive VOIP monitoring. The transition was seamless, delivering improved uptime and failover, better call quality and responsive support, while reducing monthly telecom costs by more than 50%.

First Nations Home Finance

Steven Schwartz

IT Director