Case Study: Americana Restaurants reduces drive-thru wait times and boosts order value with Sodaclick Voice AI on Intel technology

Americana Restaurants boosts drive-thru order value by 8.5 AED with Intel

Americana Restaurants, which operates KFC outlets in the United Arab Emirates, sought to improve its drive-thru service by reducing wait times, increasing average order value, and offering seamless multilingual support in both English and Arabic dialects. This challenge was addressed by implementing Sodaclick's Conversational Voice AI order taker, supported by Intel® technology.

The solution from Sodaclick used AI PCs powered by Intel® Core™ Ultra processors to process most customer orders locally, enabling dynamic, unscripted interactions and personalized upsell recommendations. This implementation resulted in an increased average order value of 8.5 AED and provided customers with a fast, accurate, and multilingual ordering experience.

Americana Restaurants