Case Study: Australian Energy Utility achieves integrated incident, hazard, health, safety and environment management with Integrum Management Systems

Energy Utility Rolls Out Incident, Hazard, Health Safety & Environment System Using integrum

Australian Energy Utility, one of Australia’s largest electricity providers, needed an integrated Incident, Hazard, Health, Safety, Environment & Security management system for its 5,000 staff and contractors. Its legacy incident process and call centre were no longer sustainable, and the new solution had to connect tightly with HR, asset management, workers’ compensation, and outage management systems. Integrum Management Systems supplied the integrum QHSE Risk & Compliance Software to meet these needs.

Integrum Management Systems implemented a web-based, highly configurable system covering incident reporting, investigations, audits, inspections, observations, compliance, risk, change management, and board reporting. The rollout included major data migration and system integrations, plus a simple Initial Incident Reporting portal, automated notifications, corrective actions, and real-time dashboards. The result was a fully integrated safety and compliance platform delivered in just a few months, with improved reporting, BI, and KPI visibility across management levels.