Case Study: Samsonite achieves record-setting growth and stronger leadership culture with Integrity Solutions

Leveraging Coaching to Manage Explosive Growth and Change

Samsonite, the worldwide leader in premium travel bags, luggage, and accessories, was facing major organizational change from acquisitions, a matrix restructuring, and shifting market pressures. To build a more unified culture and help leaders move away from a “command and control” style, Samsonite turned to Integrity Solutions and its Integrity Coaching® program.

Integrity Solutions implemented Integrity Coaching® for senior leaders and managers, followed by a tailored rollout of Integrity Communication™ for cross-functional teams. The programs helped improve emotional intelligence, collaboration, influence, and behavior change, contributing to record-setting revenue during major acquisitions, management engagement scores improving from worst to first, and stronger competitive advantage through better product life-cycle management.

Samsonite

Lou Cimini

Vice President of Human Resources