Case Study: bexio achieves seamless Intercom and Salesforce integration with Integrate.io

Helping a B2B SaaS Company How Integrate.io Boosted bexio

bexio, a Rapperswil‑based SaaS B2B company of ~100–250 employees, faced growing pains as its back‑office couldn’t scale to support expansion. The team needed to bring business‑critical customer data into Intercom and feed sales activity into Salesforce, so they engaged Integrate.io’s ETL/data integration platform and customer success services to centralize and operationalize that data.

Integrate.io implemented pipelines to sync bexio’s customer and email conversation data into Intercom and Salesforce, delivering seamless back‑office integration, improved data insights, and the ETL tooling bexio needed. As a result, bexio achieved reliable Intercom/Salesforce integrations, scalable data operations that grow with development needs, and direct support from Integrate.io’s team to accelerate future projects.

bexio

Matthew Brandt

Lead Digital Analyst