Case Study: McMillan LLP achieves faster payment processing with Intapp Flow and Integrate

McMillan accelerates payment processing with Intapp Flow and Integrate

McMillan LLP, a leading Canadian business law firm, needed to speed up a paper-heavy payments process that was slowing expense requisitions, check requisitions, and vendor invoice handling. With lawyers filling out paper forms and accounts payable re-keying data into Thomson Reuters 3E, the process could take up to five business days and often created end-of-month backlogs.

Using Intapp Flow and Intapp Integrate, McMillan automated the payment workflow with online forms, electronic routing, and built-in business rules that reduced errors and captured required information up front. The results were significant: Intapp helped cut processing time from 2-5 days to 10-20 minutes on average, eliminate paper forms, reduce re-keying errors and rejected invoices, improve audit controls, and create searchable electronic records and faster reporting.

McMillan LLP

James Walker

National Program Manager