Intapp
67 Case Studies
A Intapp Case Study
Lane Powell, a multi-specialty law firm with offices in Seattle, Portland, and Anchorage, wanted to modernize and digitize its new business intake and conflicts process. Previously using Elite, the firm relied on a paper-heavy, slow, and inefficient decentralized workflow that created high administrative costs and made it difficult for lawyers to clear conflicts consistently. To address this, Lane Powell turned to Intapp, including Intapp Intake, Intapp Conflicts, and Intapp Walls.
Intapp helped Lane Powell centralize new business acceptance with robust workflows, transparency, and risk controls. The firm now clears most requests within an hour, allowing lawyers to start billable work faster and focus more on client service. Intapp also improved conflicts analysis, supported AML/KYC compliance and audit trails, integrated with Bureau van Dijk for complex corporate structure review, and enforced ethical walls across systems—reducing administrative costs and lowering overall risk.
Brittalisa Gess
Conflicts Counsel