Intapp
67 Case Studies
A Intapp Case Study
Arnold Bloch Leibler, a premier Australian commercial law firm, faced the significant challenge of migrating its entire practice to a new practice management system with minimal disruption to daily operations and lawyer productivity. To mitigate the high risk during this transition, the firm partnered with vendor Intapp to first address its critical time recording needs, which were identified as the most vulnerable to disruption.
Intapp implemented its Intapp Time product ahead of the main system migration, allowing lawyers to adopt the new, more user-friendly time recording system immediately. This solution ensured there was absolutely no drop-off in time recording data during the changeover and provided lawyers with improved mobile and journaling features. The success of this initial implementation led the firm to also adopt Intapp Flow to automate workflows. The overall result for Arnold Bloch Leibler was a seamless PMS migration with no interruption to client service or revenue, achieved through the key contributions of Intapp's products.
David Leong
Chief Information Officer