Case Study: Universidad de Murcia achieves eGovernment 2.0 with Intalio|bpms (Intalio)

Universidad de Murcia Achieves eGovernment 2.0 with Intalio

Universidad de Murcia, the largest university in the Región de Murcia with 38,000 students, launched an eGovernment program in 2005 to automate and unify administrative services. After initial gains, the university faced eGovernment 2.0 challenges: orchestrating multiple disparate IT systems, handling high request volumes, improving agility and consistency across units, and supporting new content formats.

Intalio|bpms provided an open-standards, SOA- and API-driven BPM platform that integrated homegrown applications, standardized process models, and delivered reusable tools. The deployment enabled seamless system orchestration, near-elimination of paper, 24x7 self-service, faster processing, improved productivity and collaboration, and scalable support for ongoing growth.

Universidad de Murcia

Jesus D. Jimenez

BPM Project Manager