Case Study: Tyredating achieves 10x faster development, 20% cost savings and reduced order errors with Intalio|bpms (Intalio)

Tyredating - Customer Case Study

Tyredating is a French online tire retailer (POPGOM.fr) offering 150,000+ SKUs and a wide network of partner fitters. Building an order management and fulfillment system, they faced frequent errors from data asynchrony (up to ~5% per stage), lacked end-to-end process visibility and flexibility, and needed a solution that guaranteed tires would be at the fitter for scheduled customer appointments without heavy developer overhead.

Implemented by Altendis, Intalio|bpms orchestrated integrations with the ERP/WMS, customer/task/shipping portals, payment and accounting systems to automate availability checks, shipping, appointments and exception handling. The BPM solution reduced order errors across stages, cut development time by ~10x and costs by ~20x, automated manual steps, improved process visibility for executives and teams, and boosted customer satisfaction and sales.

Tyredating

Jerome Pernollet

CIO