Case Study: Luft Express achieves streamlined order processing and operational agility with Intalio|bpms

Luft Express Streamlines Order Processing with Intalio|bpms

Luft Express, founded in 1975 and now one of Brazil’s leading transportation firms with 4,400 employees and oversight of 165,000 delivery trucks, faced growing pains as rapid expansion created information silos and slowed responsiveness. The company needed a way to automate quotation processing and real-time hiring of aggregated carriers while giving staff a unified, real-time view of customers and partners.

Luft implemented Intalio|bpms integrated with its Transport Management System to automate quotations, approval workflows and logging of carrier-hiring requests. The solution streamlined order processing, improved management control and partner engagement, delivered real-time insights for faster decisions, and increased operational agility to support continued growth and better customer service.

Luft Express