Case Study: NASAA achieves streamlined organic certification and faster audits with Intact Systems

NASAA - High Quality Organic Certification In Australia

NASAA, one of Australia’s leading organic certifiers and inspection bodies, needed a better way to manage its growing number of domestic and international inspections. The organization wanted improved visibility into audit status, faster auditor allocation, fewer data entry errors, and a more standardized process. NASAA worked with Intact Systems and its Ecert audit and certification management software, including Ecert Offline.

Intact Systems implemented a fully electronic inspection, certification, and invoicing process for NASAA, with a matching mechanism to assign audits based on auditor qualifications and geographic preferences. This significantly sped up scheduling, nearly eliminated data entry errors, and removed the need for manual post-audit data entry through the offline mobile tool. As a result, NASAA improved customer service and internal efficiency, helping the organization scale for future growth.

NASAA

Ben Copeman

General Manager