Case Study: Coop achieves greater internal audit efficiency with Intact Systems

Coop boosts internal audit efficiency by 20% with Intact Systems

Coop, a major Swiss retail cooperative, faced challenges in its internal quality audit process. Their existing digital system from Intact Systems was functional but limited by cumbersome laptops and a reliance on internet connectivity, which reduced auditor flexibility and created additional post-audit work. The goal was to modernize the process for greater mobility and efficiency.

Intact Systems implemented its Intact Mobile solution, allowing auditors to complete the entire audit process on mobile devices, including offline functionality and single sign-on. This enabled on-site audit completion and debriefing. The solution resulted in a more than 20% increase in efficiency and provided fully digital, scalable access to quality data for continuous improvement.

Coop