Case Study: Austria Bio Garantie achieves more efficient, fully electronic inspection and certification with Intact Systems

Austria Bio Garantie - The Pioneer In Organic Certification

Austria Bio Garantie, Austria’s leading organic inspection and certification body, needed a safer and more efficient way to manage inspections, certifications, and customer service for about 11,800 contractors. To strengthen its market position, the company wanted data to be entered only once, exchanged electronically with partners, and supported by a fully electronic inspection workflow and automatic invoicing, using Intact Systems’ certification management solution.

Intact Systems implemented the Ecert audit and certification management system with modules for data administration, electronic customer communication, automatic certificate issuance, status notifications, and invoicing. The result was simpler partner communication, far fewer data entry errors, improved customer service, and optimized internal processes, helping Austria Bio Garantie manage around 12,000 active inspection contracts more efficiently.

Austria Bio Garantie

Hans Matzenberger

CEO