Case Study: Strahan Timber & Builders Providers achieves rapid order processing and precise hardwood stock control with Intact Software (Intact iQ)

Strahan Timber & Builders Providers - Customer Case Study

Strahan Timber & Builders Providers, a long-established Dublin supplier of timber to schools and colleges, had outgrown their legacy TAS system after 10 years. The old system lacked a timber/hardwood module, point-of-sale (POS) functionality, accurate stock control across different lengths, widths and thicknesses, and provided insufficient reporting for management and accountants. After evaluating options, they selected Intact Software’s Intact iQ to address these gaps.

Intact Software implemented Intact iQ with a fully integrated POS and timber management module, improving order processing and stock control across two premises. The product search on the POS is reported to be 10× faster, orders now process in under a minute instead of up to two hours, and the business can track hardwood by length/width/thickness and manage part-deliveries with a single invoice. The new system also delivers the reporting and KPIs the company and accountants need, and was installed on schedule.

Strahan Timber & Builders Providers

Michael Dowling

General Manager