Case Study: Provincial Floorcoverings Ltd achieves real-time stock visibility and batch control with Intact Software

Provincial Floorcoverings Ltd - Customer Case Study

Provincial Floorcoverings Ltd is the largest Irish‑owned independent floorcovering distributor, operating three branches and founded in 1974. Faced with an aging Sage 100 system that left them without up‑to‑date, accurate stock information, PFL was losing sales opportunities, struggling with multi‑branch stock control and waiting hours, days or even weeks for reports. After evaluating alternatives, Provincial Floorcoverings Ltd selected Intact Software for its flexibility, adaptability, and support for B2B eCommerce and remote sales access.

Intact Software implemented a solution providing full stock visibility, batch tracking, instant information delivery to staff, a centralised quotation system and the foundation for CRM and eCommerce. The change gave PFL effective batch control across all branches, removed the lengthy reporting delays, stopped branches from inadvertently competing with each other and enabled faster responses to customer opportunities — delivering measurable benefits in more efficient stock management, real‑time information access and true multi‑branch visibility.

Provincial Floorcoverings Ltd

Sean Haugh

Managing Director