Case Study: Northwood Technology achieves faster decisions and streamlined operations with Intact Software

Northwood Technology - Customer Case Study

Northwood Technology, an Irish security systems distributor founded in 2003, was constrained by the transaction limits and instability of its Sage Line 50 system, which led to lost data, system crashes, and poor access to key data and customised reports. Looking for a flexible, Irish solution with integrated CRM and easier reporting, Northwood selected Intact Software and its Intact iQ product to address these issues.

Intact Software deployed an Intact iQ consultant to analyse and tailor the company’s processes and implement the all‑in‑one solution, giving Northwood quick access to meaningful data and centralized reporting. The result: streamlined operations, higher productivity, weekly management meetings driven by system insights, significant savings in stock/stock management and considerable time saved in the accounts department — with Intact Software’s Intact iQ already delivering a return on investment and further gains expected from the CRM.

Northwood Technology

Paul Hennessy

Managing Director