Case Study: Newline Cleaning & Hygiene Supplies achieves greater efficiency with Intact Software

Newline Cleaning & Hygiene Supplies - Customer Case Study

Newline Cleaning & Hygiene Supplies, a UK wholesale and distribution business serving sectors such as healthcare, hospitality and education, had outgrown its previous system, Vline. The company struggled with limited reporting, weak data analysis, and a lack of automated workflows, leading staff to rely on Excel and other manual workarounds. Intact Software’s Intact iQ was introduced to support the business as it scaled.

Intact Software implemented Intact iQ to automate processes, improve reporting and workflow design, and give Newline better control over stock, data, and operations. The solution helped Newline react quickly during the COVID-19 pandemic, adjust product offerings, and improve stock management and lead-time accuracy. The company reported significant time savings across the business, reduced paper-based work and Excel use, stronger trust in its processes, and greater efficiency across warehouse, telesales, and field sales teams.

Newline Cleaning & Hygiene Supplies

Freddie Coburn

Operations Manager