Case Study: KCR Builders Providers achieves improved stock management and margin visibility with Intact Software

KCR Builders Providers - Customer Case Study

KCR Builders Providers is a four‑generation, family‑run Irish supplier of DIY and trade products that needed to expand beyond a single premises but found their existing Agility system lacked multi‑branch functionality, robust credit‑card integration and reliable upgrades/support. After evaluating major vendors, they selected Intact iQ from Intact Software for its multi‑branch capabilities, stronger credit‑card integration, “big company” functionality and Irish support at an acceptable price point.

Intact Software implemented Intact iQ as a single, company‑wide system, giving KCR Builders Providers improved stock control, clearer visibility of true cost prices and margins, and tighter credit‑limit management; the trade counter was simplified to a 12‑box custom menu and product datasheets are now easily attached and sent to customers. The result is measurable: better stock management and accurate margin/pricing visibility, faster user adoption across a 50‑person team, and increased flexibility and ease of use that KCR staff say is already improving operations and will support future sales growth.

KCR Builders Providers

Dave Gavin

Managing Director