Case Study: Bakers and Larners achieves greater efficiency and flexibility with Intact iQ

Bakers and Larners unifies 2 business types with Intact Software

Bakers and Larners, a multifaceted retail group operating a department store and builders merchants, faced the challenge of finding a software provider that could support its two distinct business types after its previous system became outdated. The company, part of the C T Baker Group, also needed to improve system access control and user traceability. After a 2.5-year search, they selected Intact Software and its Intact iQ platform.

The solution implemented by Intact Software provided a fully integrated system that accommodated both sides of the business without compromising functionality. The Intact iQ system created greater efficiencies, freed up staff time, and provided full real-time visibility of business data and KPIs. Intact Software's solution improved customer service, margins, and stock management, particularly at the point of sale, and offered the flexibility to tailor the software to the group's unique processing methods.

Bakers and Larners