Case Study: Wisdom Traditions Health and Wellness Center achieves integrated EMR, 20% administrative time savings and improved collections with InSync Healthcare Solutions

Wisdom Traditions Health and Wellness Center - Customer Case Study

Wisdom Traditions Health and Wellness Center, a multi‑specialty clinic with offices in Anchorage and Wasilla, Alaska, was losing revenue and staff time because its server‑based EMR, practice management and billing systems were disconnected. The paper audits required to find missed bills and the inability to connect scheduling and billing across two locations were causing unmanaged accounts receivable and profit loss. Seeking a cloud‑based, multi‑specialty solution, Wisdom Traditions chose InSync Healthcare Solutions and implemented InSync’s EMR and practice management (later adding InSync’s revenue cycle management).

InSync Healthcare Solutions delivered a fully integrated, cloud EMR/PM platform with onsite implementation support, eliminating the need for paper audits and connecting the practice’s two entities into one system. The change improved collections and management of copays/coinsurance, reduced administrative work by about 20%, cut paper‑supply costs, and freed clinicians to spend more time with patients — outcomes the practice attributes directly to InSync.

Wisdom Traditions Health and Wellness Center

Kimberly Hamilton

CFO