Case Study: Children's Place, Inc. achieves a seamless EHR transition and streamlined billing with InSync Healthcare Solutions

Children's Place, Inc. - Customer Case Study

Children’s Place, Inc., a behavioral health and child welfare organization in Aiken, SC, faced growing inefficiency and storage risk from relying on paper clinical records and manual billing. Seeking an EHR that could accommodate their non‑standard child-focused forms and workflows, they selected InSync Healthcare Solutions to replace paper with a digital system.

InSync Healthcare Solutions implemented its cloud‑based EHR for clinical documentation and billing, customizing templates and behavioral health–specific features to mirror Children’s Place’s existing processes. Within months the organization moved off paper, automated billing (eliminating hand billing), improved record accessibility and efficiency, and experienced a smooth implementation supported by InSync’s responsive team.

Children's Place, Inc.

Mary Helen Simons

Clinical Director