Case Study: Talent.com streamlines global CRM associations with Insycle

Talent.com - Customer Case Study

Talent.com, a global job aggregator, faced significant operational challenges due to the default contact-to-company association in their HubSpot CRM. The company works with large multinational clients, and the system’s inability to properly manage records by country led to confusion, duplicated efforts among international sales reps, and a loss of faith in the CRM's data. This issue was a major roadblock to their growth, prompting them to search for a solution, which led them to Insycle.

Insycle provided a sophisticated, automated solution that allowed Talent.com to redefine its association rules based on email domain and country, creating distinct company records for each nation a client operated in. This eliminated the manual work and confusion, with 99% of contact-to-company associations now handled automatically. The implementation was a game-changer for Talent.com, restoring credibility in their CRM, elevating their sales operations to an enterprise level, and enabling them to tackle new strategic projects that were previously impossible.

Talent.com

Matthieu Dumont

Sales Operations Specialist