Case Study: Buckeye Insurance Group achieves rapid BPO deployment and cost savings with Insuresoft

Covenir Delivers Speed to Value to Buckeye Insurance by Expanding Insuresoft Relationship to BPO

Buckeye Insurance Group, a longstanding Insuresoft client for core system processing, faced rising BPO and print-operation costs and needed a trusted partner to improve speed and efficiency. Building on their existing relationship with Insuresoft, Buckeye selected Insuresoft’s trusted partner, Covenir, to expedite vetting and move print and back‑office operations to an outsourced model.

Insuresoft helped Buckeye expand the relationship to BPO services delivered by Covenir, outsourcing print and distribution to eliminate equipment costs, reduce office floor space, and take advantage of bulk inventory and pre‑sort postage rates. The contract was completed in one week and went live within a month, producing lower BPO costs, faster delivery, operational efficiencies, and measurable time savings for Buckeye’s teams. Insuresoft’s partnership enabled a smooth transition and immediate productivity gains.

Buckeye Insurance Group

Brian Minnich

IT Manager