Case Study: Align General achieves scalable real-time insurance processing with Insuresoft Diamond

Align General grows more than 25% CAGR with Insuresoft

Align General, a general insurance agency and specialist program underwriting manager, faced the challenge of finding a fully automated and integrated system to support its technology-led business model. They required a solution for real-time, end-to-end policy and claims processing to serve their independent agent customers. After evaluating several options, they selected Insuresoft and its Diamond System as it was the only platform that had all the core processing elements they were looking for.

The solution implemented by Insuresoft was the server-based Diamond System, which provided a complete array of capabilities including user-configured rating and web-services for instant policy transactions. This allowed Align General to scale quickly, generate enhanced operating margins, and grow at a CAGR of over 25% since inception. The Insuresoft team's understanding of their business also enabled a rapid, cost-effective expansion into new states, positioning Align to continue growing at over 20% annually.

Align General