Case Study: ChargePoint achieves consistent EV charger quality with Instrumental Inc.

ChargePoint Ensures Consistent Product Quality within its EV Charger Assembly Operation

ChargePoint, a leading provider of EV charging solutions, faced the challenge of ensuring consistent product quality and gaining visibility into its overseas assembly operations. To maintain its high standards, the company needed a complete historical record for traceability and data-driven insights to improve its product design and manufacturing processes.

Instrumental implemented its manufacturing AI and data platform to provide ChargePoint with 100% visibility and oversight of all units. The solution used AI for automated defect detection and rapid failure analysis, helping ChargePoint identify and address 17 anomalies during development. Instrumental's platform enabled more efficient problem-solving, cutting root cause analysis time in half and ensuring higher quality and greater process standardization for the EV charger assembly.

ChargePoint

Ali Mansour

Technical Program Manager, Technical Operations