Case Study: United Independent School District cuts transcript turnaround from two weeks to two minutes with Parchment by Instructure

United Independent School District cuts transcript turnaround from two weeks to two minutes with Instructure

The United Independent School District (UISD) faced significant challenges with its manual process for handling student transcripts. The district was printing over 15,000 physical documents annually, leading to high costs and a two-week wait time for students and alumni. This delay threatened their ability to meet critical college admissions and financial aid deadlines. To solve this, UISD partnered with the vendor Instructure to implement its service, Parchment.

Instructure's Parchment solution provided a secure, electronic platform for transcript management. This transition eliminated the paper-based system, drastically reducing turnaround times from two weeks to just two minutes. The measurable impact included the elimination of uncollected transcripts and high associated costs, while also empowering students to track orders and meet deadlines instantly, ensuring their path to success was no longer stalled.

United Independent School District