Case Study: Configura achieves faster, more efficient customer training with Instructure's Bridge

Clear and Concise Digital Learning for End User Success

Configura, a software developer for building and product configuration based in Linköping, Sweden, faced the challenge of training roughly 1,500 end users a year from a 10,000‑user base while keeping sessions efficient for very busy customers. They needed a way to ensure mandatory pre-work was completed, deliver high‑quality, interactive video instruction, and streamline curricula so attendees started training at the same competency level. Configura chose Bridge from Instructure to address these needs.

Using Instructure’s Bridge platform, Configura implemented mandated and trackable pre‑work, crisp video content with timestamped commenting, and clear learning pathways that lay out objectives and next steps. The result: smoother, faster trainings with positive customer feedback (no complaints reported), consistent participant readiness, and a clear ROI that has prompted Configura to expand Bridge into internal onboarding and employee training.

Configura

Kelsey Debruin

Training and Support Development Manager