Case Study: a world-class maritime software provider wins new customers with instinctools’ cloud-based SaaS quality management system

World-class Maritime Software Provider streamlines quality management with *instinctools

The customer, a world-class maritime software provider, faced a challenge common to its clients: inefficient, paper-based quality management workflows. These manual processes led to errors, compliance risks, and a lack of traceability. To help its customers digitize, the provider partnered with *instinctools to develop a new cloud-based SaaS Quality Management System (QMS) for the maritime industry.

*instinctools built a comprehensive QMS on Microsoft Azure integrated with M-Files. The solution featured modules for document management, regulatory compliance, audits, and risk assessment, automating workflows and providing a centralized, traceable system. The result for the provider's clients was a fully digitized QMS that minimized manual effort, streamlined audits, and reduced errors, enabling the provider to win new customers.