Case Study: a global insurance aggregator cuts partner onboarding from months to 2 weeks with instinctools’ AI agents

Global Insurance Aggregator cuts partner onboarding from 3-6 months to 2 weeks with instinctools

The customer, a global insurance aggregator, faced a lengthy and costly partner onboarding process that took three to six months. Partner variability in APIs, document formats, and languages created significant bottlenecks. The vendor, *instinctools, was tasked with creating a solution to dramatically compress this timeline while ensuring compliance and enabling self-service.

*instinctools delivered a conversational, UI-driven multi-agent AI system that automated the onboarding workflow. This solution cut the onboarding time to just two weeks, resulting in a 12x faster process and a 10x decrease in operational costs. The system also provided full auditability and reduced repetitive development work by 80-90%.