Case Study: a luxury furniture retailer boosts online sales and CSAT with instinctools' AR room scanning and holographic 3D visualization solution

A luxury furniture retailer boosts CSAT 25% with instinctools

The luxury furniture retailer faced the challenge of differentiating its premium shopping experience in a competitive market. They aimed to help customers visualize furniture in their own homes, receive intelligent size recommendations, and overcome physical showroom limitations. To achieve these goals, they partnered with instinctools to develop a technology-driven solution involving 3D room scanning and AR visualization.

instinctools implemented a suite of integrated solutions, including a mobile app for scanning rooms and generating accurate 3D models, an algorithm for recommending perfectly sized furniture, and a holographic web application for immersive in-store displays. This approach eliminated guesswork for customers and created a seamless path to purchase. The project resulted in a 20% growth in online sales and a significant 25% increase in customer satisfaction scores.