Case Study: a European retailer with $700 million revenue achieves transparent OKR tracking with instinctools

a European retailer with $700 million revenue boosts staff engagement from 15% to 59% with instinctools

A European retailer with $700 million in revenue and over 1,400 stores faced a significant challenge in tracking its Objectives and Key Results (OKRs). It was using manual Google spreadsheets, a process that was time-consuming, difficult to manage, and failed to engage its teams, leading to a lack of updates. After struggling to find a suitable off-the-shelf solution, the retailer turned to *instinctools for a custom software development solution.

*instinctools designed and built a custom OKR application featuring intuitive goal creation, real-time dashboards, progress grading, and integration with tools like Jira. This solution provided complete transparency and made progress tracking hassle-free. The results were substantial: staff engagement rate skyrocketed from 15% to 59%, and employee productivity increased by 33%, empowering the entire company with a clear sense of shared accountability and purpose.