Case Study: Vets Pets modernizes hospital operations with Instinct EMR

Vets Pets modernizes 30+ hospitals with Instinct EMR

Vets Pets, a privately owned veterinary practice group based in North Carolina, was frustrated with practice management software that did not fit their emergency medicine workflows. Their old system was antiquated, inefficient, and relied on error-prone paper processes, creating operational challenges across their network of more than 30 hospitals. They partnered with vendor Instinct to implement its EMR platform, seeking a modern solution designed for their specific needs.

Instinct's EMR provided a modern, intuitive system that streamlined workflows, with its treatment plan feature being a particular game-changer. The solution drastically improved efficiency, reduced the risk of human error, and provided robust analytics and reporting tools. The Instinct implementation was completed within a week and resulted in staff saving significant time on tasks. According to their Vice President of Medical Leadership, processes that used to take 15 minutes now take only 5, and the entire organization finds the software intuitive and easy to use.

Vets Pets