Case Study: Minnesota Veterinary Neurology unifies specialty workflows and scales care with Instinct EMR

Minnesota Veterinary Neurology trains 30 staff and unifies specialty care with Instinct

Minnesota Veterinary Neurology (MVN) faced the complex challenge of launching a full-scale, 24/7 specialty hospital after operating as a mobile service, needing a practice management system that could support advanced neurology cases, emergency workflows, and a growing team without causing operational friction. They turned to Instinct EMR from vendor Instinct to provide a stable, unified platform from the very start of their transition.

The solution from Instinct involved using Instinct EMR's all-in-one design, particularly its digital treatment sheets, to centralize medical records, treatments, and billing, eliminating fragmented systems. This allowed MVN to train over 30 staff members efficiently and scale their workflows seamlessly. The results included simplified specialty care operations, confident team adoption within a month, and sustained growth, supported by Instinct's responsive customer service which the practice manager highlighted as a top benefit.

Minnesota Veterinary Neurology (mvn)