Case Study: Sun Basket achieves reliable warehouse staffing with Instawork

Sun Basket leans on Instawork to flex reliably

Sun Basket, a San Francisco-based subscription meal delivery company, needed a faster way to cover extra warehouse labor and maintain reliable staffing during COVID-19-driven volatility. Facing the risks of understaffing—mistakes, quality issues, and employee burnout—Sun Basket turned to Instawork’s flexible staffing platform for warehouse and food production workers.

Instawork onboarded Sun Basket in just days and provided a 90% fill rate for warehouse shifts, with an average worker quality score of 97%. By using Instawork, Sun Basket reduced reliance on external agencies, lowered staffing costs, and improved consistency and operational efficiency across its frontline teams.

Sun Basket

Mike Bohnett

Vice President of Sales and Partnerships